Zales the Diamond store
Services:
Jewelry
Joliet, IL
Overall Rating
4.8 out of 5.0
Quality of Service:
4.8/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.8/5.0
Value for Cost:
4.8/5.0
Flexibility:
4.8/5.0
13 Total Reviews
Johanna
Wedding: 7/3/11
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
We got our wedding bands here. Very simple white gold bands, but we were very happy because they offered us lifetime sizing and plating so we never have to pay for that again!
Kimberlee and Lee
Wedding: 2/28/10
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We had really good service. I love my ring and we went with the warrenty which i think is a great deal for the money.
Nicole
Wedding: 8/28/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They helped us find just what we were looking for in our price range. A little bit of a drive to maintain the warantee on them but worth it!!
amanda1384
Wedding: 5/16/09
4.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
We got my engagement and band and his band from here. The service is always good we we go to get them cleaned. I got mine soldered together and they did a pretty good job.
Steelgal and Richard
Wedding: 8/8/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We bought our bands from Zales, they just happened to have my set on sale at the time which saved us 300.00 and the ingraving on my husbands band was perfect. No flaws when it comes to Zales you can count on them for good quality products every time.
jelbass
Wedding: 7/16/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I got all 3 rings from there, engagement, band and my husbands band. The diamonds are stunning and the price wasn't too bad. I would go back for sure any other jewelry.
Marci
Wedding: 5/10/08
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My rings are gorgeous! We got them at the Clybourn location in Chicago - a great deal and so beautiful!!
Caryn
Wedding: 9/1/07
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
They had lots of sales and exactly what we were wanting. And everyone at the store was very nice!
nemo3375
Wedding: 12/29/06
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
ring is beautiful, nice lifetime guarantee, good service.
Michelle
Wedding: 9/22/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The staff at the Zales location in the Louis Joliet Mall are wonderful. We were able to special order my ring after I saw the style online. The ring online was in white gold and they had one sent to the store so that I could see it first hand. Then they ordered it for me in yellow gold and we were able to pick out a different, higher quality, diamond for the center stone. They gave the white gold one to my husband so that he didn't have to wait to propose and then when mine came in and they got the center stone changed out, we just exchanged it. The whole experience was great!
allysdancemom
Wedding: 11/26/04
4.9 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I loved the selection
slitherynvixxen
Wedding: 9/6/03
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Beautiful jewelry and very affordable. I buy all my jewelry from Zales!
Hudeatleyrae
Wedding: 3/25/76
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased my husband's wedding band here and I had exceptional service. Everyone was so helpful to help me find just what I was looking for.
Find Zales the Diamond store reviews from newlyweds in Chicago that used Zales the Diamond store for Jewelry services.
