Windy City Diamonds, LLC

(Written from the perspective of the Groom) Garry at Windy City Diamonds made my engagement ring shopping a very enjoyable experience. I had scheduled an appointment with Garry through email a couple weeks before. When I made it into the store, I found him to be genuinely personable. He didn't operate like he was on a time crunch, so I didn't feel rushed at all. I liked talking with him about the diamond business, which I found fascinating. It was a very educational experience that added to the research I had done beforehand. I had brought a friend who was also interested in looking at diamonds and sharing the experience. Garry didn't mind having him there and answered all of his questions too. Based on what I had specified in my email, he was totally prepared for my visit. We worked within my specified price range, and he showed me exactly what I was getting for each price break. He showed me how to hold the loupe and described what I was looking for in each gem. For the settings, he showed me 6 that fit my description. He had me pick my favorite out of those 6, went away with that one, and came back with another set of 6 that were like the first favorite. Through this method, we zeroed in on the perfect setting. He described the price breakdown very clearly during the financial portion of the purchase. I felt comfortable the whole time I was there, as he reiterated points that I didn't fully understand. Since I wanted the ring that day, he had me come back after a couple hours. Of course, I got to see the ring in it's entirety before buying, so I knew exactly what I was getting. The presentation was stunning. It is indeed a very beautiful ring, just as he said. My fiance loves it, and all of our girl-friends get wide eyed and pat me on the back for a job well done. She's had the ring for 5 months now, and it's still as beautiful as ever. Do yourself a favor, and shop Windy City Diamonds! They surpassed my expectations

When my husband went looking for my engagement ring, he was met with a lot of skeezy jewelers. Until he found Windy City. I wanted an emerald ring with no diamonds, and lots of jewelers wanted to upsell us. Not Windy City. They were helpful and gave us exactly what we wanted for a price we were comfortable with. We were more than happy to go back for the wedding rings.

This jeweler did a great job re-sizing my wedding band and engagement ring. Also, I purchased my husband's wedding band from them. Very pleased with end product.

Excellent jewelers in Chicago. We worked with Keith who really took his time to explain everything to us about our bands that we purchased. He had my band specially made to fit with my engagement ring and it turned out beautiful. Everyone in the store was very friendly and accommodating.

JIM YOU'RE AMAZING! THANK YOU THANK YOU THANK YOU! DID I SAY THANK YOU! My husband picked up "the items"! Impressive as usual! Loved the new addition he got too! You're truly the best and I'm so happy your our next Jewel for years to come! THE BEST THERE IS OUT THERE! Thank you again and always Jim! Much appreciated! Edit Remove 2 Previous Reviews: Hide » * 5 star rating 11/16/2009 THEY DID IT AGAIN! I can't say enough about JIM at Windy City! I just picked up my wedding band from Jim over the weekend and it is STUNNING! He custom made it to fit my current band to the T! I had all the upmost trust in Jim and low and behold it was PERFECT! My fiance has to go pick up his wedding band. Jim will also custom make it for him. You may think custom make, $$$$ Think again! It's not. Check it out! YOU WILL NOT BE DISAPPOINTED! I wrote a novel of a review months back. Jim deserves a whole book of great things to say about him! Very HONEST, trust worthy, loyal and always dependable! I went in almost every store and drove myself CRAZY. Please do yourself a favor and make it your first and last stop! Edit Remove People thought this was: o Useful (1) * 5 star rating 8/2/2009 I can't say enough about my WONDERFUL experience with JIM! I will start off my telling you that I am a virgo, therefore VERY and I mean VERY detailed and also EXTREMELY picky! With that being said my great fiance was nice enough (love him!) to allow me to narrow it down to a few diamonds. When I found a couple I would leave it up to him to still pick "the one" so there was at least some surprise in it! GREAT IDEA to the men who are looking...... think about it! You're finance is going to wear this ring forever, so might was well allow her to love it as much as you would, ecspecially becuase she would be the one wearing it.... Now don't get me wrong. My fiancee and were together for just about 5 years so we knew where we were both headed. Now if it's a total surprise, then boys you may want to keep it that way.... Okay so on with my story...... I spent at least THREE full days off of wabash, jewelers row, in Chicago. I went on the hunt by myself. It was fun but exhausting. After doing research and after seeing a few diamonds I pretty much got an idea of what I ended up liking. Therefore I was able to narrow it down with my specifics. BOYS... and girls, LET ME HELP YOU MAKE YOUR LIFE EASIER! DON'T DO WHAT I DID AND WASTE THREE FULL DAYS OF BEING EXHUASTED AND CONFUSED! NOT TO MENTION DEALING WITH SOME SNEAKY SALES PEOPLE THERE! NOT ALL WERE BAD, BUT MANY HAD TRICKS UP THEIR SLEEVES! It was my third and final day. I was frusterated, confused, and tired. Not to mention I have a fear of the EL train and walking under it. Yes, I'm a dork. I found a couple along the way but I was narrowing it down to 3-4. I haven't found exactly what it was that I was looking for yet and therefore I didn't think it was possible. So I figured the two that I found I would be OKAY with...... I don't know what it was but I remember walking by WINDY CITY DIAMONDS before and I don't know why but I didn't go into that store. My third day I was trying to rush but something told me to go in there and check it out. It was my LAST and final store. I walked in and saw JIM. He was busy assisting another customer. There was another girl in there also busy. It was a good sign to have people in there store so I waited for a bit. JIM was then finished and greeted me with a smile. I told him that I was on a mission to look for a specific diamond. He said to me, wow you know exactly what you want. He laughed. When I gave him my citeria, he stopped me for a minute and said to me "Don't tell me your price range". I was thinking WHAT?? JIM said you never want to tell a sales person your price range. If you are in a $10,000 price range and their ring is only $8500, what happens is people end up marking it up. So if the ring was $8500, your price would be $9800! Get what I'm saying????.......... . OKay sorry as you can see I'm dragging this one. Gosh thank you if you're still with me on this..... JIM said give me a minute.... he went in back and pulled out a diamond. He even told me this isn't exactly what your looking for. It was pretty but again not exactly what I was looking for. JIM didn't even take that much of my time. He said give me your phone number. I"ll call you when I find something. Do you know how many people I gave my phone number to???? Remind you I went through at least 35 DIFFERENT STORES! JIM was the ONLY one that called me back! He said I have it! This is the PERFECT ring for you! Next couple of days went by and I was on my way to see it. I was SO excited. He shipped it from NYC. I saw it and I had a smile on my face from ear to ear and I was glowing! It was HUGE and of course BEAUTIFUL! I didn't even think it was possible and JIM took the time and went out of his way to find me my PERFECT ring! THANK YOU VERY MUCH JIM! I've gone in that store a few times and every time I have I see the same faces. So there if defentily stability there! EVERYONE OF THEIR STAFF MEMBERS WAS PROFESSIONAL AND POLITE!!!!!! JIM seriously has gone the extra mile for me! When my finace met JIM, he also liked how friendly and accomodating JIM was! The buying process went so smooth. I can go on and on but I think you've got the point. DO YOURSELVES A FAVOR, ENJOY LIFE AS IT"S TOO SHORT. I DID ALL THE RUNNING AROUND and TRUST ME I DID! IF YOU WANT AN EASY PROCESS AND A FUN EXPERIENCE ALONG WITH SOMEONE YOU CAN TRUST & GET ALONG WITH...... GO SEE "JIM" AT WINDY CITY DIAMONDS! I ASSURE YOU WILL HAVE THE BEST EXPERIENCE AND ALSO A MEMORIBLE ONE! THEY HAVE MY FIANCE AND I AS LIFE LONG CUSTOMERS! WE WILL BE GETTING OUR BANDS SOON AND I CAN"T WAIT TO SEE TO SEE WHAT JIM WILL COME UP WITH! THANKS FOR TAKING THE TIME TO READ AND HOPEFULLY I HAVE HELPED STEER YOU INTO THE RIGHT DIRECTION! P.S.- HE HAD THE BEST PRICE WITH THE BEST CUSTOMER SERVICE AND Q.U.A.L.I.T.Y! Does it get any better...... NO! THANK YOU "JIM" and WINDY CITY DIAMONDS! TRICIA G. & OMAR

From the custom engagement ring to custom wedding bands the customer service was outstanding. They created exactly we wanted and I love the results.

Windy City Diamonds custom makes their jewelry if you wanted to have this done. They help you through every step of the process of selecting the right ring whether it be for an engagement ring to the marriage rings. They are very personable and like to make your special day truely special.

My husband bought my engagement ring and wedding band here. My rings have diamonds on the side. Within 6 months from wearing my wedding ring 5 diamonds have fallen out. I have taken care of my rings and the store refuses to fix them. I definitely will not be referring my friends and family here.

Very happy with the quality, customer service and price!

We worked with Komal at Windy City diamonds, and she helped us to design and create exactly the ring we wanted. We had a tight schedule, and they worked very hard to stay on track with us. We were going for a less traditional sapphire ring with diamond accents and an antique look, and she helped us create exactly that, while staying within our budget. She also was honest about where we should spend extra money, and what things we could sacrifice to make sure we did not overspend. I truly appreciated their candidness and honestly, and willingness to work with us until we got exactly what we wanted. The few times we had any misunderstandings or delays, some our fault, they fixed the problem and in some cases gave us discounts to make sure we remained happy. I would definitely recommend them if you want something more personalized, though they do have a huge stock of pre-designed rings that were also very beautiful.

Gary at Windy City is fantastic - my new husband has already given his card to a few guys he knows who might need some jewelry in the future. We brought a family diamond to be set here for my engagement ring and his quote was significantly less that at other jewelry stores we'd contacted - and Gary was so patient while we tried on about every ring in the place. I love my rings!

Garry was instrumental in designing my engagement ring and wedding band. He was honest, caring, and made me feel like a princess :)

Best prices around and yet quality and service are top notch as well! Loved working with Meredith - got our wedding bands as well as mother of the bride's gift which was made out of an antique heirloom ring. They were helpful and patient and we loved the outcomes!

My husband and I amazingly found our perfect wedding bands here at a great price without even having to resort to custom designs. Sarah was awesome to work with -- enthusiastic and knowledgeable without being overbearing. They did a great job communicating the timelines with us, then when his ring didn't fit they quickly got the correct size for us. They even changed the backing on my wedding earrings quickly and at a good price. Love them!

The ring was beautiful. Although it was on the expensive side, it was worth it.

Jim did a great job, he came up with a great design for my wedding bands and gave a great deal.

I had a custom ring made at windy city and they were very accommodating! I also had 2 bands made to fit my ring. I could not be happier with the style and quality of my ring. We also purchased my husband's wedding band that turned out fantastic. Jim at Windy City was very helpful and made the process very easy and stress free! Thank You!

Windy City Diamonds did a great job with my engagement ring and our wedding bands. My husband designed the engagement ring himself and they were very flexible working with him. Our wedding bands came out great too. Very friendly service.

Absolutely the best place to get your rings, especially if you have a custom design. I continue to get daily compliments about how beautiful and unique looking my ring is. They were so personable and so honest compared to all the other brokers on Diamond Row and they walked us through every step of the process from picking out the diamonds to trying on the wax mold. I can not imagine having anything else on my finger for the rest of my life!

This is by far the best place in Chicago to get your rings. The workers are not there to rip you off. They work with your budget and are very responsive to what you desire. They will not talk bad about the other shops in Chicago (seriously..I had so many bad experiences with other places that were out just to get my money and talked bad about all the other shops in chicago). They are very real and very honest...two qualities very hard to find on jeweler's row in Chicago.