lynn59
Wedding: 12/12/09
I LOVED working with Volle's! My saleswoman on my initial visitwas outstanding. She hit the nail on the head with everything. I came into the store with a very clear picture of what I wanted, adn left purchasing something completely different and I couldn't be happier about it. My dress was perfect. I also used you for my alterations adn never had any problems (I lost 45 pounds after ordering my dress so you really had your work cut out). Thank you Volle's for making my special day so memorable.
tlharris
Wedding: 10/24/09
I am from Texas and had been looking for a certain style gown by a specific designer but no one near me carried it. I was in the Chicago area for work and found Volle's from the designers website. I called to see if they had the style, and even though the didn't they jumped through hoops to get the dress in from the designer while I was still in the area. The designer wasn't able to ship it in time as it was out on a trunk show, but I appreciated their help so much I just stopped by to try on some dresses...and I ended up finding a dress! The dress was very similar to the dress style I was searching for and I still couldn't shake the idea of the dress in my mind so to let me know for sure, they were willing to ship the other dress to me to trial before making a final decision. I have been to a several boutiques to try on dresses and this was by far the best place I have been. I love it when people just try to help people and the staff at Volle's bridal (Katy and Flo) and the owner Deanna went above and beyond for me.
sheri
Wedding: 8/8/09
My wedding was a phenomenal affair and you had a tremendous role in this wedding. First, your wonderful selection of dresses allowed a final wedding choice on a first visit! How many people can say that ? The dresses were all stunning, with the bridal dress as the true centerpiece. Next, tailoring efforts were first rate and your attitude in making the adjustments was warm and caring. Finally, you became a trusted adviser on the entire event as myself and the women of the family were all dreaming , planning and thinking about the wedding throughout the visits.Thank you for both the magnificent effort and for caring so much.
Jeni
Wedding: 9/2/06
Volle's Bridal was the first and best bridal salon that I visited when shopping for my wedding dress. They were so helpful -- I didn't have to rake through racks and racks of dresses that were out of my budget, style and size limits because they brought them right to me after asking a few questions. The well-lit dressing rooms are large and comfortable, and the attendant helps you in and out of the dresses like a pro! Volle's was very flexible with me and my budget, and I found my dream dress there, which they even had altered from a strapless dress to a halter-style dress to fit my personal style. They do alterations in-house, and they do such a good job that your wedding dress will fit you like a glove when they are finished! The service is wonderful -- professional, friendly, personal -- it's all there. I highly recommend Volle's -- you don't even need to go anywhere else :)
PaulineW
Wedding: 1/16/10
I absoultlly loved my dress. The entire staff at Volles were just a pleasure to work with. When they said my dress would be ready it was. Never had to call a second time.
asmith1980
Wedding: 7/25/09
I want to thank the wonderful staff at Volle's for finding and perfecting my gorgeous wedding gown when I visited the store last July with my mother and maid of honor. I simply knew I would find the right gown there. You were so welcoming and truly listening to my ideas. I really appreciated the special attention you gave which is probably just standard practice for you, however, a cut above most. I have been telling every girlfriend I have to visit Volle's when it is her turn. Thank you for a pleasant experience and a memorable wedding day!
christapreu
Wedding: 10/18/08
LOVED working with Volle's! My saleswoman on my initial visit (I believe her name was Alice) was outstanding. She hit the nail on the head with everything. I came into the shop with a very clear picture of what I wanted, and left purchasing something completely different and I couldn't be happier about it. My dress was perfect. I also used them for my alterations and never had any problems (I lost 45 pounds after ordering my dress so they really had their work cut out for them!). The only reason I didn't mark a full five stars on professionalism was one small thing - I went in for my second fitting at the scheduled time, was sent upstairs and still waited almost 20 minutes. I saw the receptionist call to let them know I arrived but they said no one called. A small thing, but something that stuck out to me....
jen
Wedding: 8/2/08
Volles was great. I had shopped at lots of places and didn't fall in love with a dress until Volles. My now mother-in-law brought me to Volles when I was visiting my husband's family. I described what I was looking for and the sales woman went and pulled several dresses. I didn't think I'd like first one she had me try on but as soon as I had it on, I knew it was the perfect dress. I bought it that day. When I got back from shopping, my husband thought I was crazy for buying the dress so quickly. It was nearly a year and a half before the wedding but I never thought twice about it and when he finally saw it, he loved it too. I live in and was getting married in DC but they were pretty good about working in my fittings when I was in Chicago instead of the typical fitting schedule.
Aug07Bride
Wedding: 8/26/07
My dress was beautiful- I felt like a bride from the moment that I walked into Volle's. They were very accomdating with my alterations.
Katrina
Wedding: 7/12/08
The employees at Volle's were wonderful. I went to many different stores to find a dress and the service at Volle's was a step above others. Everyone was very helpful and patient throughout the whole process. The alterations on my dress turned out wonderfully and many people said my dress looked like it was made just for me. The only difficulty was that the alterations department wasn't open every day and not Saturdays which made booking alterations a little tricky. I also purchased my bridesmaids dresses there and once again it went great. We were there for many hours trying to make decisions and I never once felt rushed, compared to other stores. We also had some major alterations done on the dresses and Theresa did a great job with the changes. I felt very confident with Volle's and never worried about my dress coming in on time, or things being correct. Being able to feel that way was very important during all the stresses that planning a wedding can bring.
Riley
Wedding: 1/4/10
We got the dress of her from Volles Bridal Boutique, and overall the service they had was definitely good. The dress turned out very beautiful, and in all we were both pleased.
zg and ba
Wedding: 6/27/09
I had a very positive experience with Volle's. It was quite far being in Lake Zurich and having to drive in from Chicago, but overall I think it was worth it (cheaper tax!). I was a bit scared after hearing horror stories on the Internet about the experiences of other brides, (dresses coming in late, looking worn etc. etc.,) but thankfully none of that happened to me. My dress fit me perfectly. They also offered to steam for free the veil I borrowed from my friend which was a big help. One less thing to worry about is a blessing for a bride. The staff was all very friendly and personable, from the staff that answered the phones, to the salespeople and especially the seamstress. The only issue we had was trying to bustle the dress - I don't know if it was us and being a bit inexperienced??? - but we all thought it could have been marked a little more clearly. I hear some dresses are color coded? Anyway I had 3 or 4 girls under my dress trying to figure why the numbering wasn't working quite right and we all double and triple checked the pairing of the numbers, but I guess I hear that happens to a lot of brides. In all, I would highly recommend Volle's.
Photo Book
Wedding: 6/27/09
I had a very positive experience with Volle's. It was quite far being in Lake Zurich and having to drive in from Chicago, but overall I think it was worth it (cheaper tax!). I was a bit scared after hearing horror stories on the Internet about the experiences of other brides, (dresses coming in late, looking worn etc. etc.,) but thankfully none of that happened to me. My dress fit me perfectly. They also offered to steam for free the veil I borrowed from my friend which was a big help. One less thing to worry about is a blessing for a bride. The staff was all very friendly and personable, from the staff that answered the phones, to the salespeople and especially the seamstress. The only issue we had was trying to bustle the dress - I don't know if it was us and being a bit inexperienced??? - but we all thought it could have been marked a little more clearly. I hear some dresses are color coded? Anyway I had 3 or 4 girls under my dress trying to figure why the numbering wasn't working quite right and we all double and triple checked the pairing of the numbers, but I guess I hear that happens to a lot of brides. In all, I would highly recommend Volle's.
Kristin
Wedding: 7/6/07
Great to work with. Did a wonderful job on my dress. They carry wedding dresses that are on the more expensive side.
Erin
Wedding: 5/6/07
They ordered a dress for me that I had found at another store. I wanted to order from them because of their great reputation and I just did not like the woman at the other stores I had gone to. Volles was able to get me a competitive price on the dress. They did not carry my bridesmaid dresses though so I had to go elsewhere for those but it worked out ok. Alterations woman was amazing, got it fit to me like a glove in ONE TRY!
LucyGoosey81
Wedding: 11/6/04
Volle's made my gown buying experience truly amazing. I told them what I wanted and three dresses later, they found it...but it was better than I ever could have imagined!!! The prices are great for couture gowns and they custom made my dress to fit what I wanted.I also used Volle's for my bridesmaids, and while the dress we picked was gorgeous, they did not treat my bridesmaids in the same manner they treated me. When my girls had problems, I would have to call to fix them, but as soon as I did, the situations were rectified.
Laur and Rob
Wedding: 6/13/08
I went into Volle's with the expectation of just perusing...trying to figure out what's out there. I described the type of wedding I was having and within 10 minutes, my assigned consultant had picked out 7 dresses for me. The second one I tried on I ended up buying...we all agreed it was the dress that looked best on me. They also had excellent recommendations as far as accessorizing. I did not buy accessorizes there because they were pricey but I still appreciated the recommendation. When my dress came in, I was only notified by mail...a little disappointing but nonetheless, it was a great experience.
Lisa
Wedding: 5/1/04
I went into the boutique with some pictures of what I thought would look good on me, sorted in order of which I liked best. The consultant sat down with me and we chatted for about 15 minutes about what the wedding was going to be like, what words I would use to decribe myself and my sense of style, etc. She never wanted to look at the pictures I brought, and I thought - "OH, thinks she knows everything, huh?". Guess which dress she brought out first????????Unbelievable! I put it on and actually teared up (hokey, but it happened)! It was not a cheap dress, but you know, I felt like an absolute princess that day (if you knew me, that is NOT something I would normally say either...)
BRIDEOFGAMES
Wedding: 10/19/02
I guess I would recommend them. I felt rushed to get a dress. I had been there so many times and just couldn't decide on one. I never fell in love with one particular dress. At the end, I did feel pressure to just pick one. I didn't have family or friends going with me to help me and I wish they would have done more with a dress better suited for my body style. At the end of the day, they were nice. They honored other requests such as ordering the fabric of my wedding dress so I could get one made for my flowergirl.
bestofyou1
Wedding: 6/13/09
I got my wedding dress from Volle's Bridal and I loved it!! It was so unique and exactly what I was looking for. Everyone there was great to work with and really know their stuff!! The bustle for my dress they created looked stunning!!