The Wedding Etc.
Services:
Dress & Attire
Bridal Shoes & Accessories
Phone: (630) 515-9261
|
1008 Curtiss Street, Downers Grove, IL 60515
Overall Rating
4.4 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.4/5.0
Flexibility:
4.4/5.0
30 Total Reviews
bigcityrunner
Wedding: 4/28/12
0.2 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
1.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
TERRIBLE!!! If you're ordering something STAY AWAY! They told me two weeks for my shoes and its been almost SIX weeks and still no shoes!! They only offer store credit on returns, they do not follow through with orders (I had to call to check on my order that was long over due!) If you want hassle-free shopping, this is not the place to go!!!
Sara
Wedding: 11/25/11
0.0 out of 5.0
Quality of Service:
0.0/5.0
Responsiveness:
0.0/5.0
Professionalism:
0.0/5.0
Value for Cost:
0.0/5.0
Flexibility:
0.0/5.0
The store has HORRIBLE costumer service!! I purchased a pair of shoes from this shop and the next day (after an hour of wearing them) they broke! I tried to return them to the store and the manager refused to give a refund or an exchange! She was extremely rude and cold during the interaction and VERY unhelpful!! I like to support small business' but this shop had VERY poor quality products and were NOT cooperative with costumer's needs!! DO NOT SHOP HERE!
MLG1982
Wedding: 11/11/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
The Wedding Etc. is a great store in the heart of Downers Grove, with the cutest wedding items imaginable! I bought this great wooden card box, that slots that I could put pictures in and it locked. It was super cute and very well built. I also bought my dessert server set, my something blue, a bride tank top, crystal cake topper, bouquet picture frame and crystal head band there. The bouquet picture frame tied into my bouquet and had a small cherished picture of my grandma in it. Everyone at the store was really great to talk to and very helpful. I can't say enough great things about this place. If you are getting married it is a must stop at store. You never know what you might find, but I'm sure it will be cute!
ebusinaro
Wedding: 10/1/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Wedding Etc has THE CUTEST STUFF! I found the most AMAZING jewelry there! Also my headpiece, things for my bachelorette party, my shoes, bridal party gifts, a memory candle, our unity candle, our guestbook, and my outfit for getting ready on my wedding day (A cute personalized hoodie and capris). Everyone was so helpful every time I was there, and they were quick to call me and let me know when items I ordered came in. Basically I couldn't have had my wedding without this place!
Jennifer
Wedding: 9/10/11
4.3 out of 5.0
Quality of Service:
4.5/5.0
Responsiveness:
4.5/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.0/5.0
Flexibility:
4.0/5.0
Bought my jeweled hair pins from them. Make sure to give yourself at least 3 weeks from when you place your order to when you need the items as they are hand made.
Becca
Wedding: 7/30/11
4.9 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Wedding Etc. is a perfect place to go to order almost anything you need for your wedding. I purchased many items for my wedding including a unity candle, wedding party gifts, a bride shirt and a lot more. It is a great store to go into to get ideas. They have fantastic customer service. They are always willing help and are very friendly. Each time I went into the store they recognized me and even helped me personalize a handkerchief when I was in a major time crunch! I plan on going back to get gifts for friends of mine who are also getting married soon.
Melissa
Wedding: 7/29/11
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Purchased several items here including unity candle, engraved toasting flutes, garter, flower girl jewelry, and more. They even sent back the first set of toasting flutes because they said they would not accept the quality, so they ordered us new before we even saw the flawed ones. The sales ladies were extremely helpful each time I was there!
Mrs M
Wedding: 6/11/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Wedding Etc in Downers Grove is the place to go for all those items you need for a wedding that you may not be able to find anywhere else! As a mother-of-the-bride, I made several trips to their store. I was always greeted with friendly & professional service, and they were always able to assist me in what I needed on that particular visit. When planning your wedding, be sure you plan a trip to "The Wedding, Etc" - you'll be glad you did!
jm
Wedding: 6/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Wedding Etc. did a FANTASTIC job for tinting the bridal party's shoes. They were very informative and helpful in the process. I would absolutely return to the store for tinting shoes and more!
Molly
Wedding: 6/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Wedding Etc. was wonderful! They were so helpful in getting our shoes ready and helping in any and all details needed!
rachelD
Wedding: 5/28/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
Michelle is sweet and incredibly helpful. She made sure all my bridesmaids ordered their shoes on time and had all the right sizes. I absolutely loved my shoes and my bridesmaids shoes that I found at The Wedding Etc. It was great that they offer so many shades that you can dye your shoes so that they can match the dresses perfectly. They also dye right on site so it's done pretty quickly. I also found my wedding day earrings and flower hair piece at The Wedding Etc. The accessories are a little pricey but many are hand made so they are great quality and really make a statement! If you are planning to order anything from The Wedding Etc. definitely work with Michelle. She's the best!
Kari and Brandon
Wedding: 5/20/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I bought my bridal party bracelets here and the girls absolutely LOVED them! The staff at the wedding etc. was very helpful and patient as I contemplated many jewelry options for my girls! In the end, the bracelet I chose was PERFECT! I will definitely be recommending the wedding etc. to all my bride to be friends looking for unique accessories in a small shop atmosphere with EXCELLENT customer service! Thank you so much! :)
Donna
Wedding: 5/14/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I can't tell you how happy I was to find this place!! Jean and staff are wonderful to work with, and I couldn't believe all that they had in the store. I was there every few weeks and every time I went there I bought something. If you are looking for something a little different and not what you can find anywhere else, give them a try, you'll be happy you did! I'm going to miss our visits!!
Ida
Wedding: 11/7/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I can't say enough good things about this place. Everyone was professional and and so ready to help me out in my last minute 'crisis' of needing to order my headpieces. They were also great about any and all of my concerns and did a fantastic job on my custom orders. I recommend any bride stop by and experience just how great this gem of a store is!
Carly
Wedding: 10/23/10
4.6 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
I got my veil from them - they had a good selection and the staff was very helpful. My veil was beautiful and perfect!I delivery date got pushed back, which I understand is not completely their fault, but still frustrating nonetheless.I would recommend them for veils!
allie
Wedding: 8/28/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The customer service was absolutely great. They were very friendly and helpful. They had the best selection of jewelry. I showed them a picture of my dress and hair style and they were able to suggest the perfect neckless and earings. I received so many compliments on my neckless it surprised me. They also had the biggest and nicest selection of shoes. And I found there pricess were so reasonable. The shoes at the bridal shops were a lot more expensive and the selection was so minimal.
KNICKELL
Wedding: 7/18/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
ANY ABSOLUTELY WONDERFUL STORE FOR ALL THINGS WEDDING!
Wedding: 7/10/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Cute store, lots of wedding selections from gifts to personal attire, really set up well for a small store. The prices were the best I found around and they had actual shoes in the back that you could try on & buy right there in your size! If you were running late on time this is the place to go. They have favors, jewelry, gifts, shoes, head pieces, and much more. They also have a website that they just updated. Even if just for a visit to the cute town of downtown Downers Grove, I would recommend checking out this bridal store.
Lauren
Wedding: 6/25/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was married in June 2010 and ordered my jewelry and shoes from The Wedding Etc. along with jewelry for my bridesmaids, a unity candle, and a gift for my flower girl. The Wedding Etc. has a great selection, and the service is excellent! I would highly recommend a visit to The Wedding Etc.!
melissa
Wedding: 6/25/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a great experience with The Wedding Etc. Michelle was awesome to work with. She took one look at my wedding dress and knew the perfect jewelry for both me and my bridesmaid which I totally fell in love with! The shipping was fast and the customer service was excellent! I would totally recommend them to anyone!
Find The Wedding Etc. reviews from newlyweds in Chicago that used The Wedding Etc. for Dress & Attire services.
