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The Trolley Car & Bus Company

Services:

Limos

The Best Way to Keep the Party Rolling
Phone: 630-350-7433 
226 Park St., Bensenville, IL 60106
 
Overall Rating
4.7 out of 5.0
Quality of Service:
4.6/5.0
Responsiveness:
4.9/5.0
Professionalism:
4.7/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.8/5.0
 
15 Total Reviews
 
kmcarnahan
Wedding: 3/24/12
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had a great experience with the Trolley Car Company. The employees were easy to communicate with, the price was unmatched anywhere else and the trolley itself was clean, roomy and great! The driver was professional and on time! I would continue to recommend them.
finny3383
Wedding: 7/9/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
Our driver was fantastic and the trolley was adorable and great in my pictures! Everyone had an easy time sitting on the trolley and were not crushed like in a limo. We had enough room for spouses and dates and enjoyed the ride between our ceremony and photo shoots. The price was a bit high, but totally worth it and probably still less than if we rented two limos and definintely was more fun!!! Also, the trolley had A/C, which was a major bonus being that on our wedding day it was sunny and 88 degrees. Highly recommend this company!!!!
Tammie
Wedding: 6/24/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We hired The Trolley Car and Bus Company for our wedding day. The trolley arrived on time and was decorated for the occasion. We used the trolley from 2pm-6pm to drive around Chicago to 3 photo locations before our ceremony and reception. Everything went very smoothly, there were no wrong turns and we arrived on time to my ceremony. The trolley was very clean and they supplied us with a cooler and some champagne. The trolley is also air conditioned although we didn’t really need it as it was a perfect 70 degree day  I would definitely recommend The Trolley Car and Bus Company to anyone planning a wedding.
suzannepawlak
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The mini bus was clean, on time and efficient. Our driver had a great personality and was a lot of fun. Everyone was in a party mood and the driver added to it with pumping up the music. He was very flexible when we needed to change locations a couple of times do to the rain. Great overall experience. Would hire them again!
Kristy
Wedding: 5/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Linda was the best driver! Derek was great to work with!! There prices are hard to beat. I am so glad we went with the Trolley Car and Bus Company for our wedding on 5/28! Thanks Derek and Linda for making our day so great!
erikacervantes
Wedding: 5/13/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Driver was on time!!!!! He was courteous, professional and very nice. Did not need more than one call to explain what I needed Everything was explained to me from the get go.
baldy22381
Wedding: 3/26/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
WE had a very large bridal party, so we had a limited number of affordable options to get everyone from A to B. We got a steal on our trolley and the entire wedding party thought it was the coolest thing ever! Not to mention we got 2 bottles of champagne and wedding decor on the trolley! Our driver was courteous and thoughtful always helping me on and off the trolley in my huge dress! I couldn't have asked for better or more affordable transport on our wedding day!
FutureKandl
Wedding: 12/18/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
The Trolley Car and Bus Company was so easy to work with! They not only helped us to get the best price, but they were thoughtful and organized during the planning process. The trolley was beautiful. Our wedding party had a great time traveling around during pictures, on our way to the reception. You're making a mistake if you don't give The Trolley Car and Bus Company a call!
honeyk
Wedding: 7/9/10
4.4 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We ordered a trolley for the wedding party and a bus to take guests from the hotel to the ceremony and back for the reception. The trolley was on-time and really cute - however it was so HOT! The plastic windows were on (which took away some of the appeal of the cute trolley) so that the air conditioning could be used, but after the first 2 rows, no one felt the air conditioning, which was a challenge since it was a warm July day (and the wedding party had to hop off the trolley for some pre-wedding photos). The bus seemed fine (I am not sure, I wasn't on it), but it did get lost on the way to the ceremony (one of the guests had to use her Blackberry to get things back on track). Luckily, I was pretty generous (i.e., ridiculously uptight) with my time estimates and had budgeted an extra 40 minutes for the trip, because the bus arrived *just* in time for the ceremony. Oh! And the price was really reasonable. I called a few other trolleys and they were all a few hundred more...
cmsully5
Wedding: 7/3/10
2.5 out of 5.0
Quality of Service:
1.5/5.0
Responsiveness:
3.5/5.0
Professionalism:
2.5/5.0
Value for Cost:
2.0/5.0
Flexibility:
3.0/5.0
Our experience with this company was so-so. Everyone that we dealt with at the company was nice enough, but there were a few serious issues on our wedding day that were really frustrating. They were there on time, which is always a huge plus. Great. However, they forgot to mention that the trolley can only go 45 miles per hour on the expressway. Maybe they should have mentioned that when they asked me how long it took to get from one destination to the next? Even though I had left extra time in my schedule, we wound up getting to the church late because of this. Not necessarily their fault, but I think that they should have mentioned this and told me to allow for more time. But what really got me was that when we got back into the trolley after the ceremony, it was HOT. I'm not talking warm, I'm talking HOT. Like 90 degrees inside the trolley. Good Lord. We asked the driver to turn on the AC and he said it was on... but there was definitely no cool air coming out. It must have broken or something.... Again, not really anyone's fault, but I would hope that they make sure everything is in working order before they send out their trolleys. We were all sweltering, especially the poor guys in their tuxes! By the time we got to the reception, we were all pretty damp and wilted... not really how I wanted to feel on my wedding day. They must have known that this happened, but we never had anyone apologize about it or anything, which was a little disappointing. So unfortunately, all in all, I don't think I'd recommend this company or use them again.
sweeney-swedding and Brian
Wedding: 7/2/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Ken was our driver and we worked with Damien & Derek, mostly via email, to get everything together. They were early everywhere we needed to be, let us play our own music, the trolley was beautifully decorated and it was a great to transport our bridal party around. We were going to not have a limo / trolley b/c it was so expensive but we were thrilled to find Trolley Car & Bus Company. They were super affordable, professional, and most of all, on time :)
Nicole M.
Wedding: 5/23/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Timely, clean trolleys and drivers. Janet was our driver and she was FABULOUS! Damien was our contact person and while he was rough around the edges, I appreciated his candidness and no-fluff approach. We had a great time. Great prices! Highly recommend!
Bread
Wedding: 9/13/08
4.2 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
5.0/5.0
We ended up getting married on the day that it flooded and were glad that we had a trolley car. We used it to transport the bride and bridesmaids to the ceremony and then the entire wedding party back to the hotel. Since it had been raining for days and was a complete downpour the day of, we found out that the trolley car leaks from the emergency exits on the roof if you are sitting toward the front. We had paid for 4 hours (we added an extra hour) but only used it for 3 because of the flooding and rain. It came with champagne and we brought food and other drinks on board for after the ceremony. There was a good dound system and we played our own CDS. Other than the leaks, we were pleased with the trolley!
Judy9707
Wedding: 10/27/07
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
LOVED THEM! Great value, professional and all around wonderful. We had a mini bus, which for 6 hours was the cost of one limo (with another vendor) for half the time! Fantastic!
AuntLola
Wedding: 8/11/06
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We had two trolleys looping from the Adler Planetarium to the Palmer House before and after the ceremony/reception. Everyone arrived on time, got back to the hotel safely, and enjoyed the ride in between!
 
 
Find The Trolley Car & Bus Company reviews from newlyweds in Chicago that used The Trolley Car & Bus Company for Limos services.