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Modern Image Studios: Chicago, Downers Grove, Schaumburg, Orland Park

Services:

Photographers, Videography

The Knot "Best of Weddings" 5 years running
Phone: (800) 977-8863 
1901 N. Clybourn Ave., Suite 202, Chicago, IL 60614
 
Overall Rating
4.4 out of 5.0
Quality of Service:
4.4/5.0
Responsiveness:
4.3/5.0
Professionalism:
4.5/5.0
Value for Cost:
4.4/5.0
Flexibility:
4.4/5.0
 
88 Total Reviews
 
Jamie
Wedding: 12/30/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We were very pleased with our photographer (Jeff) and the pictures he took. He was great with our flower girl and ring bearer! We were amazed at all of the photos he took during the service and can't figure out how he got around so quickly without distracting from the service.
Bride1105
Wedding: 11/5/11
4.4 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
5.0/5.0
We didn't get a single shot with my husband and just his groomsmen, detail shots were sub par. We like enough to make an album. Decent price.
Lindsey
Wedding: 10/22/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We absolutely loved working with Julie of Modern Image! She was outgoing and fun, so it was easy to relax in front of the camera with her. She took loads of shots, and made sure we got evertything we wanted before we moved on to the next location. When we went to our outdoor shoot, she got shot after shot of the group and my husband and I, and really got creative with the backdrops and setup of the shots. She found tons of great places to get pictures, and was with us the whole way making sure we got all of the most important moments captured on film. She was prompt and prepared, making sure to perfect the ceremony lighting well before the guests arrived, and even had a pretty hanger in her bag for my dress when I had forgotten one for photos!
Amy
Wedding: 10/8/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
We used Modern Image for our 10/8 wedding and loved them!!! From the beginning they were very helpful answering all of our questions and helping us fill out our time lines. I loved the photographers and the videographer. They were very fun to work with. We had Wes, Jeremy and Alan. I cannot wait to see the pictures and video. Although I dont think I got all the pictures I wanted, I dont think it was due to them. I think I got so caught up in the day, I forgot got about a few things. They really helped in coming up with creative poses and making sure all the big things were done. Thank you Modern Image for making my wedding a hit!
dfenili
Wedding: 9/24/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I’m writing reviews on every possible website as we had THE BEST experience with Modern Image. The staff is extremely helpful and asked a lot of great questions to prepare for the big day. We had Jeff O. as our photographer (main), Bethany (2nd photog at reception) and Jim as our videographer. They were all very professional and accommodating. Jeff was our best friend by the end of the night and we wanted him to stay and hang out! Modern Image is extremely affordable for high quality work and the team is amazing to work with. Highly recommended!!! The best part, we had a link to a sneak peak of some images set in a slideshow by the time we returned from our honeymoon! That will hold me over for a bit~ And the pictures were amazing, thanks Modern Image!
Deanna
Wedding: 9/23/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I chose to go with Modern Image Studios for both our wedding photography and videography. I made this decision after meeting with the team and noticing how all the office staff was very helpful from the time we walked in and knowledgeable on the latest trends and technology which made me feel comfortable right away since I was planning my wedding out of state. I decided to go with Joe and Bridget and they were fabulous! They were extremely helpful and creative with facilitating and taking pictures downtown Chicago, at the ceremony and reception. They absolutely went above and beyond their duties and even helped us plan out the transportation and logistics for the day since they were such seasoned professionals and knew exactly how long it would get to and from our hotel to the best photo shoot locals to the venue. Thank you Joe and Bridget! Shortly after our wedding we received a very exciting email that had a video montage of our day. This unexpected and exciting gift was so wonderful to watch and share with all of our family and friends. The video staff were extremely patient, since I may have been a little late getting ready and instead took that time to get some really great footage of my shoes and dress. They were also very energetic trying to get every shot, we can’t wait to see our wedding video and how the whole day played out and all of the amazing highlights.
Stacy
Wedding: 9/17/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
John and staff from Modern Image Studios were so amazing to work with for our wedding. They were so in tune with what we wanted on our big day and the pics will be beautiful. They were professional and gracious throughout the biggest day of our life. We can't thank them enough for going the extra mile with us and would recommend them to anyone and everyone. Thanks John for everything!!!!
hotelsaxweddingbliss
Wedding: 9/10/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Our photographers were incredible. They were so friendly and easy to work with and really had an amazing eye for fantastic shots. You definitely get your money's worth and the photos are to die for. I recommend going with the more photo-journalistic photographers to catch more of the non-traditional shots.
Kathia
Wedding: 9/9/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
We liked Modern image studios , however, the photographer on our wedding day could done better job as to take more variety of pictures and especially fun pictures. I felt like I had to tell him what to do and I didn't because I was too busy that day and thought he knows better.. big regret! However, Modern image studios are great to work with. We are still waiting on our video so cant comment on that yet.
joe
Wedding: 9/4/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Hi,I don't normally post reviews or share personal events on the web. However, we had incredible service with our wedding photographer. Read on...My fiance and I (now wife) were researching & planning the classic, big catholic wedding. Choosing the right photographer was the biggest challenge. Every one had friends, "of friends", that were photographers. Many didn't return calls, were to "artistic", too expensive, or just rude on the phone. We read a review for Modern Image and contacted the Downers Grove office (yes, they have an office and promptly answer phones!). From the first meeting & all follow-up communications, the overall experience was courteous, helpful, and professional.The photographer we selected (Claudiu) worked out extremely well. He was on-time, creative, and very accommodating. His approach & demeanor throughout the pre-wedding, wedding, & reception was discreet. We received numerous comments on the natural quality of his photographs. They all appeared candid & not staged (insert bride/groom here pics). After reviewing the pics, my wife & I commented numerous times "wow, I didn't know he took that pic". He caught all the special moments via the lens.I hope you find this review helpful. Planning a wedding can be stressful & you hope for good customer service. Our experience with Modern Image was great!
bkbuech
Wedding: 9/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Modern Image Studios was excellent. I would highly recommend them if you are looking for a photographer for your wedding. We had Jeff and he took awesome pictures. They turned out great and we couldn't be happier!
Caitlin
Wedding: 8/28/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
My husband and I could not be happier with the service we received from Modern Image Studios. What's great about Modern Image Studios is that they really take the time to sit down with you and let you do the talking. There is no sales pitch involved. During our first meeting with our coordinator at MIS we were able to watch a slideshow of several of the phtographers work - DURING OUR FIRST MEETING! Another photography company we met with tried to pick our photograher for us and a week after our initial meeting sent us "our" photographers portfolio which I was not impressed with. With MIS, you get to see several photographers portfolios before you even sign a contract. They also emailed us the slideshow so we could take some time at home to really look through the pictures. Each photographers work was amazing. It was actually hard to choose but we picked Wes because he fit the style of photography we were looking for. After that, the process was very easy and everyone at MIS was extremely helpful in coordinating our day of service. Wes was absolutely fantastic! He was professional, extremely creative with the surroundings he had, gives detailed direction on posing, and most of all - he was super fun to work with! Once the day was over and we received our proofs about a month later I was beyond amazed at how they turned out. There were over 1,000 photos and every single one was gorgeous. It was exactly what I wanted. I'm glad to know that Wes really cared about our vision for our photos. I love the fact that you can easily send the link of of the online photo storage to friends and family for them to order pictures from. Also, once the prints are up they also send you a CD with all your digital prints. They even put together a slideshow of our pictures for us which was amazing. Great pricing, great service, great photographers. What more could you ask for?
Kelly
Wedding: 8/13/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I got the idea to use Modern Image because my sister got married and used them and her pictures turned out absolutely stunning. For my wedding, I was once again blown away!! We had two photographers at the reception and they captured everything! I highly recommend using Jeff Owen, he captured beautiful pictures that were very natural, and when we weren't sure how to pose, he gave us some great ideas! We also got a videographer and our wedding DVD will be cherished for a lifetime!! The customer service was great, even when emailing, I always got a response back right away and never felt like any of my questions were stupid. They gave us first class treatment and our wedding went off without a hitch. The pictures looked like they were right out of a bridal magazine and each picture was different from the next. I would highly recommend Modern Image to everyone!!!
Jaclyn
Wedding: 8/6/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I couldn't be happier with my experience using Modern Image Studios. I had Julie as my photographer and she took beautiful pictures. I definitely recommend her if you are looking for photos that have a cinematic elegance to them! I cannot tell you how many times I have been complimented on my photos. Everyone in the office at Modern Image Studios was always so helpful and accommodating. I just received my album and cannot wait to show my friends and family! The album process was so easy once I chose my images (that part was hard because I loved all of my photos) and I was pleasantly surprised when I received my album early!
Vapdrill
Wedding: 7/23/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I was very impressed with Modern Image Studios!! We had Jeff O. and Jason T. for our photography and Joe S. for our video. They were all very professional and they were laid back and goofy when they needed to be. They worked with us to make sure that we got the shots that we wanted and they asked us questions, didn't just didn't take charge. They all were early (bring the bride of course I was late and they were waiting for me) and they were watching the weather since we were hovering a storm. Our family and friends loved them. Once the ceremony and reception started they just blended in, you could barely tell they were there. If you wanted to have a picture with your high school friends, I looked for the bald head (sorry Jeff) and I asked him if he could take a picture and he smiled and took it. While we were taking the before pics Jeff let me look at the ones on his camera and I thought that was great!! We couldn't have asked for more and we could have gotten nicer guys!!! I appreciated the hard work they did and I would recommend them to anyone getting married!!
Erika
Wedding: 7/23/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I couldn't have had more compliments about our photographers on our wedding day. He did a phenomenal job on our engagement pictures and I cannot wait to see what magic he pulled out of our wedding day. We went with John as our main photographer and Bethany as our secondary. I would highly recommend them!
Kristin and John
Wedding: 7/22/11
3.8 out of 5.0
Quality of Service:
3.5/5.0
Responsiveness:
5.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
4.0/5.0
I had a unique experience because I had a contract with Modern Image and then they closed their location near me. The photographer and videographer still had to finish their assignments even though the company was dissolving here. The videographer seemed to take advantage of this a little. I saw him a few times sitting in a chair against the wall at our reception. When I'm paying good money and it's only 4-5 hours, I would expect him to be doing what he was hired to do. Also the manager of the location made a lot of promises that never came through once the home office took over my contract because it wasn't in writing.
Sarah
Wedding: 7/3/11
2.4 out of 5.0
Quality of Service:
2.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
2.0/5.0
Value for Cost:
2.0/5.0
Flexibility:
3.0/5.0
Modern Image Studios is a large company with several locations across the U.S. That is exactly how their service feels. We were told that they were just opening a new location in Colorado and that they were one of the top "Knot Picks" several years in a row. We booked them for photography and videography one year before the wedding. In March, (our wedding was July 3rd, 2011) they informed us that we did not have a videographer on the books (even though we had a copy of the signed contract and had already paid the deposit). Eventually, they found a videographer to work for our wedding, but he showed up late and was more interested in fliming "fake scenes" rather than capturing the real moments unfolding at our wedding. I have not seen our video yet because they take 90 days from the date of the wedding to put it together. It might be good, but bottom line, it is not what was really happening at the wedding. The photographer did a good job of getting pictures of the guests, but also missed some CRUCIAL moments of the groom and I. She was taking pictures of our guests during the ceremony and missed him putting the ring on my finger, me reading my vows to him, his face while I was walking down the aisle, our dip in our first dance, she only got two pictures of our first kiss, and took most of the pictures from the ceremony with the top of my husband's head cut off. Also, she did not make it to our hotel in time while we were getting ready, so we have very few pictures of the prep. I really wanted a photo of my dress on this hanger that one of my bridesmaid's got me. It was a deco hanger that said Mrs. Howard at the top. I had it set up for her to get a few of the back of the dress with the hanger and then she would have to turn the dress around and take a few of the front. Instead, she was so lazy that she just flipped the hangar and started taking pictures of the front of the dress. All of the pictures of the front of my dress have a backwards hanger. It is those small details that make a huge difference on your wedding day and they were absent for mine. She was in a huge hurry to leave our reception too, even though she was about 15 min late to the hotel. Everything felt rushed, like we were a product to be sold and completed. She also would not direct anyone to pose or do anything- THIS IS HER JOB!!! There are so many awkward images because one bridesmaid or groomsman would be posing incorrectly and it made the whole photo awkard. Not to mention, I spoke with her about a shot list a few days before the wedding and told her we wanted a formal family picture with both sides of the family and she told my cousin to sit on the bench to the right of us, while everyone else was standing....IT LOOKS AWFUL! Those are the things you should not be having to worry about on your wedding day and I didn't at the time because I thought she had it handled, but after looking though the pictures, it was clear that she didn't. I would not recommend this company to anyone. If you want quality, special pictures for your wedding, book with a company that is local and is dedicated to customer service. Now, I am forced with putting together our wedding album via email from Denver to Chicago with some random girl who has worked there for a few months because they are closing their "new Denver location" and have no one here to help me in person. Please don't make the same misktake I did!!!
christine
Wedding: 7/2/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
A friend of mine used modern image studios for her wedding. I absolutely loved her wedding album. When I began the search for a photographer/ videographer for my wedding she referred me to them. I owe her big!! They did such a great job on my wedding photos. The photographer captured the big moments and the little ones that made our special day complete. I have received numerous compliments on how creative and beautiful my photos are. The color is vivid and the lighting was perfect.Modern Image coveniently offers photography and videography. I don't understand why some brides chose not to get the videography. My wedding took months to plan but the day came and went in a second!! When it was over I wish I could relive the day just one more time. Well with the video I can relive it any time I want. My videographer caught moments I didnt even remember! The photographer and videographer from modern image studios made my wedding day UNFORGETABLE!!
Cassandra
Wedding: 7/1/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
From the booking time to the actual wedding date, I was happy with Modern Image Studios. Everything went very smoothly. The company was willing to negotiate some services and products for a reasonable price. Our photographer was with us for 12 hours the entire day and was unbelievable. He has recently left MIS and opened his own company, so I won't mention his name here. The pictures we have seen so far are of amazing quality and we can't wait to start putting an album together!
 
 
Find Modern Image Studios: Chicago, Downers Grove, Schaumburg, Orland Park reviews from newlyweds in Chicago that used Modern Image Studios: Chicago, Downers Grove, Schaumburg, Orland Park for Photographers services.