I was not happy with this vendor. The school bus rental was the best price I found, so that was nice, but this company was not responsive to emails, and the night of the wedding, the driver was extremely unpleasant. He told several of our guests on the ride to the wedding (including the groom himself!) that he hadn't been tipped at a wedding the previous weekend and didn't want it to happen again - totally unprofessional - and complained loudly through the 15 minute drive to the hotel at the end of the night that he had to wait for guests to board the bus until 10:05. (We had the bus service booked through 10:30, but the company apparently gave the driver incorrect information that we only had the service through 10:00). If I had to make the decision again, I'd pay a little more money and go with another transportation company.
wondercat007
Wedding: 9/14/08
3.0 out of 5.0
Quality of Service:
4.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
4.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
1.0/5.0
I did not like working with them at all. I didn't know where to begin with finding local bus service and even after an extensive internet search still came up with only these guys. They were difficult to work with, didn't respond very quickly and were pretty expensive. They wouldn't allow us to make any changes even if those changes occurred within the time that we paid for the bus.
This company is basically a middle man and contracts the actual company so you are paying them a fee for service which I did not know beforehand. I don't know how you go about finding the actual companies to provide the service, but I would suggest booking directly and not through this company.
JHJKH
Wedding: 8/31/08
4.4 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
4.5/5.0
I rented a mini-shuttle bus for my wedding from the Bus Bank. Everyone in my wedding party and my family loved it. The driver was extremely professional and flexibile.
Find BusBank reviews from newlyweds in Chicago that used BusBank for Limos services.