mam1993
Wedding: 11/10/09
I have to say, first, is that I am the mother of the bride. We are at the very beginning stages of wedding planning and as far as the Bridal Mansion goes, I was highly impressed. I first called for a specific dress and they assisted me over the phone with the nicest associate. (No holding or voicemails) Then on Tuesday of this week we had our appointment. My daughter, was nervous, and our bridal consultant Margie was fantastic. Whe was knowledgeable, helpful, and made us feel at home. She immediately knew what my daughter was looking for and after about 5 dresses she found the most beautiful dress. I would love to thank Margie and the bridal mansion for making this experience for us exactly what we dreamed of. We are going to order the bridemaids gowns there as well, by doing so we were offered the bridal gown at a discount. The variety at this boutique is extensive for the bride as well as the as for the bridemaids. The consultant offered a wide variety of options and knowledge to assist us in our journey!! I thank them with all my heart and look forward to working with them in the future, especially Margie!! Mary Ann
mconn3 and Ron
Wedding: 10/10/09
I found the dress of my dreams in less than an hour. I only tried on 7 dresses before finding the one for me - and for a LOT less than we were planning on spending. I can't even tell you how many compliments I got on the day of my wedding because of the dress! I am so happy we chose the Bridal Mansion!
Meghann
Wedding: 7/7/07
the bridal mansion is wonderful! From my first appointment, to the final fitting, I always felt that my time there was important. They are an appointment only place, so I had a consultant with me in the fitting room, helping me get dressed so that my mother could relax and get a great first impression of each dress. Nancy listened to all of my likes and dislikes and helped pick out dresses that fit that description. In addition to purchasing my bridal gown, I also purchased the bridesmaid dresses here. 3 of my 4 bridesmaids were able to purchase their gowns, and the bridal mansion was very flexible in allowing me to pre-pick tops (I had two piece dresses and each girl picked her own top), and only show the girls those tops. (My maid of honor lives in SC so she got her dress at a shop there that handled the same line). They even did all the alterations CHEAPLY! ($200 for the bridal gown, less that $100 for most of the dresses.) It was an overall fantastic experience! The price below is for my dress and alterations and 3 bridesmaid dresses and alterations.
Madie
Wedding: 3/19/10
After a bit of searching, we found the right dress for the right price.I also appreciated that the store was so well kept and orderly. Sometimes bridal stores can feel a little cramped! Also, all the display dresses were in great shape.
kristenjanes
Wedding: 2/27/09
I found my dress in less than an hour at the Bridal Mansion in Lisle, it was my dream dress, it cost right around what I wanted to spend and I bought it off the rack and their alterations lady altered it in less than a week. It was great! :)
Marilyn
Wedding: 2/12/10
After a bit of searching, we found the right dress for the right price.I also appreciated that the store was so well kept and orderly. Sometimes bridal stores can feel a little cramped! Also, all the display dresses were in great shape.
Julie
Wedding: 8/14/09
This is the perfect bridal shop. I found the dress of my dreams here and the prices are outstanding. I had a $5,000 dollar dress budget and ended up spending $1000! And again, this for the dress of my dreams. I went all around Chicago and the suburbs and this was the place. The women here really know their stuff.
Joyce
Wedding: 5/10/08
Bridal Mansion has a GREAT selection of dresses for a great price...including designer bridal gowns you can't find at Davids or House of Brides! The staff is great. We had an issue with one of the bridesmaids dresses, and they worked it out for us no problem! highly recommended! They just dont have great hours as some other places.
Marie
Wedding: 1/7/10
Very professional and great sales !They have beautiful dresses there... After going to several places, I found my dress there, and it was not hard to fall in love with it... Really nice place to pick your dress and very friendly people...
Liza30
Wedding: 12/30/07
They have a wonderful selection with many unique dress that cannot be found elsewhere. They also have a nice selection of bridesmaids dresses. And they are flexible with arranging fittings and anything else that you need.
Jenna
Wedding: 7/29/07
The shop is a bit crowded, and the sales people are a bit pushy, but in the end they found the perfect gown for me and were very accomodating. Excellent price for the services, and they threw in the veil for free! The alterations seamstress they recommended also did a great job.
Marilyn7272
Wedding: 9/20/08
Everyone at the Bridal Mansion was so friendly and helpful. I came back on my third visit expecting to decide on one dress I had tried on at a previous appointment when Sharon told me she had a new dress that had just come in that day she wanted me to try on. That was the dress. It was so beautiful and so perfect for me. The staff was also very accomodating with my bridesmaids and my mother. It was also very nice that they recommended two wonderful seamstresses who would meet with us at the store for alterations. I highly recommend the Bridal Mansion. The store may not be huge, but the service is totally worth it! And let me tell you, they definetly have a wonderful selection packed into that store!
zippdrop
Wedding: 3/29/08
A great shop with excellent personal service. Margie was my saleswoman, and was fantastic. I didn't know what I was looking for when I came in - I just knew a couple of styles that I definitely DIDN'T want. Margie let me peruse the hundreds of dresses at my leisure and pull whatever I wanted off the racks. After two dresses we had found THE ONE, but they had to have it special-ordered. I debated and considered and reconsidered for several weeks, coming back several times to try on the dress before ordering it. The entire staff was always patient and very kind. Price wasn't the lowest on the market, but they did negotiate a bit when I mentioned that the sticker price was out of my budget, and we were able to agree on a price within my range. Alterations were quick and easy - Ruth is extremely skilled at sewing, and created the most beautiful over-bustle for me. Alterations are $$, but they are worth it; fast and accurate. The dress fit like a glove and looked beautiful.
maryb
Wedding: 12/29/07
I must have went to every bridal shop in the Chicagoland area. Most places I went to were very nice. The staff was usually helpful, friendly and not pushy. And the Bridal Mansion was no exception. The bottom line is they had THE dress. The store itself is very small- no mansion at all. But the women working were very nice and worked hard to find the dress for me based on some of my criteria. Everything I ordered from them came in exactly when they said it would. I have no complaints about this place and would recommend other people check it out if looking for the perfect dress.
Clare
Wedding: 9/1/06
This is a long-established local business. They take great care in their customers and their store. The only problem I had with the place was thatthere was not a lot of room for parking. When I had appointments with my party, it was hard to park and maneuver around the lot.
Teri
Wedding: 10/4/08
I had seen the dress I wanted in a bridal magazine and they had the exact one. Seamstress was great, the women who run the place are a bit old fashioned but helpful.
Jennifer
Wedding: 4/21/07
The Bridal Mansion is fantastic when you are there in person. The staff is extremely knowledgeable and attentive, and the selection is also wonderful. However, trying to contact them by phone is a bit of a challenge. They tend to be so busy that the phone just continues to ring, goes to voice mail, or you receive a message that the voice mail box is full.cI did have one major problem with the Bridal Mansion in the months before my wedding. Apparently, they decided to move their store location about 3 months before my event and didn't bother to notify any of their current customers. While I'm sure this was a one-time, unique situation, it did cause a great deal of unneeded stress when I was unable to reach them by telephone - their only method of communication. I finally drove to their store (an hour drive for me) and found it completely shut down (and the parking lot full of snow!). After stopping in a nearby store and corralling the UPS man, we were able to figure out the Bridal Mansion's new location. When I arrived at the store and tried to desribe how not knowing they had moved made me feel, the sales ladies agreed with me in hushed tones that I should have been informed (a phone call? Postcard? E-mail?), but the owner replied with a flippant, "There's a sign on the door." When I informed her that the parking lot was full of snow and the building was inaccessible, she remarked, "Well, we weren't going to pay for snow removal at a building we're not using!"As a result of all this confusion, my invitations arrived about 2 weeks later than I intended them to. To the owner's credit, she put a rush order on them at no extra charge to me. Overall, I think the owner/manager could benefit from some business classes and better organization. However, her staff is wonderful and my actual dress-shopping experience was great. Just make sure they're not planning to move, and also make sure you live close enough to go there in person when you need something.
seh80
Wedding: 9/27/08
I am very happy with the dress I selected from Bridal Mansion, but would recommend to allow plenty of time when ordering a dress with them. I was originally told it would take 3-4 months for my dress to arrive, but it took almost 9 months to arrive. Luckily, I had purchased it far in advance but it could have been a disaster if I had waited any longer. The ladies who work at the Bridal Mansion are pleasant to work with, but be prepared to wait for personal help if visiting on the weekend.
Lauren
Wedding: 7/18/09
Purchased bridesmaid dresses here- dresses were a good price and came in time! No major size mishaps or any horror stories, not above average service, but not bad either!
Theresa
Wedding: 6/17/06
They were wonderful when I came into buy the dress, but once the dress arrived they were not very responsive, and did not help to calm my fears of the dress not working out. My mother paid for my alterations, so I don't know how much they cost, but I bet that it cost more than it was worth, because my zipper would not stay up on my dress on the wedding day.