home >  categories >  dress & attire >  bella bianca bridal couture >  reviews

Bella Bianca Bridal Couture

Services:

Dress & Attire

Phone: 630-627-4027 
17 W 527 Roosevelt Road, Oakbrook Terrace, IL 60181
 
Overall Rating
4.8 out of 5.0
Quality of Service:
4.8/5.0
Responsiveness:
4.8/5.0
Professionalism:
4.8/5.0
Value for Cost:
4.6/5.0
Flexibility:
4.8/5.0
 
12 Total Reviews
 
Margaret
Wedding: 9/3/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
All I can say about Bella Bianca is that it was OUTSTANDING. The level of service went beyond my expectations. When I went there looking for my dress, it was the first place I had gone to. Never having tried on any wedding dresses, the staff was more than helpfull as I was trying to figure out what exactly I wanted. In the end, I bought the dress that the owner of the salon picked out for me to try! Also, since I purchased my wedding gown there, they gave my bridesmaids 10% their dresses, which we also found there. I absolutely loved my experience at Bella Bianca and would recommend it to any bride.
Krystal
Wedding: 9/2/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I cannot say enough great things about Bella Bianca. From the first time we walked in, to the last time I walked out, they were amazing. I worked with Candyce and she helped me find the perfect dress. She listened to what I was looking for and never once tried putting me over my budget. There was no pressure, just like shopping with a good friend. And of course the dresses are stunning. I also had my alterations done there and the dress turned out beautiful. Luckily I didn't need much altered, but what I did have done was done beautifully and quickly. I definitely definitely recommend Bella Bianca if you want the bridal gown shopping experience you've always dreamt about.
Kate and Landan
Wedding: 7/23/11
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I purchased my wedding gown from Bella Bianca, and I am so happy I did. As I read horror stories of other brides who shopped at chain stores, I feel fortunate that I made my choice to buy where I did. My dress came in plenty of time for my wedding, and the alterations were done in-house by a very talented seamstress. The girls who own the shop as well as their employees are friendly, and not at all pretentious. They make you feel right at home, and are constantly making sure that you are satisfied. The day that I was due to pick up my dress, they had a power outage that affected most of the area. The owner of the shop called me personally to tell me that the power was out, and made sure that everything would still be perfect, no matter what! This made me sure that they are an amazing business that really understands how important weddings are to a bride. I was so happy with my experiences that I also selected my bridesmaid dresses there.
mrssstrom
Wedding: 9/5/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I still get all emotional when I think I might never get to work with the wonderful ladies at Bella Bianca again... so I need to have all my girlfriends get married soon so I can bring them there. From the first day of trying dresses to my fittings and pickup days for veil, dress, and jewelry I was so taken back at how wonderfully awesome and courteous the service and friendly faces were. I would not have found my dream dress if it were not for the owners of this shop because I would not have tried on certain dresses. The were knowledgeable, trust worthy, fun, caring, and just plain awesome. Thank you all!
WinterBride and Tom
Wedding: 5/29/10
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I got my bridesmaids dresses here, and the whole shop was amazing. They are extremely friendly and helpful from beginning to end. It's a smaller boutique shop and they really take time to help you, never rushing. They have many designer lines of dresses (mine were by Dessy) and they offer very competitive prices. They also did the alterations in the month before the wedding on the dresses, and they turned out great! I definitely recommend this store!
Laurie
Wedding: 10/3/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
Natalie and Melissa--the owners of Bella Bianca--were the best and most helpful sales-women I could've asked for. They are so helpful and accomodating; I went to a ton of bridal stores, and none of them came close to comparing to Bella Bianca. Everyone there is super nice, and only wants you to be 100% happy with everything. For a couture, designer store, their prices are very reasonable, and when you add the customer service on top of that, no other store can compare. I loved them and their selection so much that I got my dress, veil, headband, earrings, necklace, bracelet, clutch, and shoes from them. I also got my bridesmaid dresses there, and my mom bought her dress, clutch, and shoes from there as well. All of our orders were placed immediately, delivered quickly, and I was notified as soon as they were in. They called to check-up on everything periodically, helped in any way they could, and were genuinely great people. I took a year and a 1/2 to plan my wedding, and by the end of the process, I really felt like I had become close friends with everyone that worked there, and we all exchanged tearful hugs when I picked-up my dress three days before my wedding. Bella Bianca is the only bridal store I would ever recommend.
KellyB
Wedding: 6/13/09
5.0 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
5.0/5.0
I had a wonderful experience at Bella Bianca! I called ahead with some questions and got such a great, nice, understanding response from Melissa. Both Melissa and Natalie and their staff create an environment that is helpful and comfortable. I had been to some other places looking for dresses and when I got to Bella Bianca, I thought, now THIS is the experience I had hoped for when looking for my wedding dress! They have beautiful dresses and were very helpful in finding one that was amazing for me – just what I was looking for in a dress. They were also flexible in taking an appointment with my mom and me on a day that they don’t usually do fittings since my mom was coming into town. They have nice hours – a couple of nights they are there later during the week. They were also happy to answer some random questions about guys’ shirt colors, etc. – very helpful! The alterations were great – and they were very flexible with a few last minute changes. Overall, it was a fantastic experience and I would recommend anyone!
Alicia
Wedding: 10/7/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.0/5.0
Flexibility:
5.0/5.0
Bella Bianca was my first stop in my search for a wedding dress. I wasn't sure what to expect from the dress shopping experience but I can say that the staff at Bella Bianca made my experience unforgettable! The staff has been very nice and easy to work with. I tried on several wedding dresses and never felt rushed or that my opinions were annoying anyone. Kelly, who was helping me, really paid attention to what I like and brought in gowns to fit my taste and budget.
k.jones
Wedding: 9/4/11
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
4.5/5.0
Professionalism:
5.0/5.0
Value for Cost:
4.5/5.0
Flexibility:
5.0/5.0
Bella Bianca was great! I was a walk-in and got helped immediately. The dress selection was great, lots of dresses and accessories in lots of price ranges. The salon is nice, they had refreshments during the appointment, and we got champagne when I picked my dress (nice touch). I am from Iowa and the salon was great about keeping my dress for me until I could get back to Chicago for fittings and such. The best part of this salon is the alterations department -- the woman who did my alterations was amazing! The bodice had to be let out, hem done, and bustle put in. I figured it would take at least two fittings to get it exactly right, but she managed to let the top out perfectly on the first try. I highly recommend this salon if you live in or around the...
michelleabal
Wedding: 6/12/10
4.8 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
5.0/5.0
Flexibility:
4.0/5.0
One of the most important parts of the wedding is the dress. Do yourself a favor and avoid any of the frustrations and headaches with snotty sales women or discount bridal stores and go straight to Bella Bianca. I worked with Candyce who was amazing to work with. Words cannot express how helpful she was in helping me find my wedding dress and wedding accessories. I purchased my gown, veil, necklance, Angela Nuran shoes from there. Bella Bianca is the best bridal boutique in the area. Their staff is extremely friendly and helpful. Brenda, in their alterations department did an amazing job on my alterations and also was able to take it in one last time as the date got closer. Their boutique is extremely clean with a great layout. They have a ton of dresses and accessories to try on. I refered a couple other brides there and they ended up getting their dresses there also. Bella Bianca was also recently featured on Platinum Weddings earlier this spring. Candyce, Bridget, and the rest of the Bella Bianca staff will take good care of you and even if you don’t find the dress they provide you with a great experience. Thank you girls for making my day so special. I’ll miss you now that my wedding is over!
Lori
Wedding: 3/24/12
4.7 out of 5.0
Quality of Service:
5.0/5.0
Responsiveness:
5.0/5.0
Professionalism:
5.0/5.0
Value for Cost:
3.5/5.0
Flexibility:
5.0/5.0
The Rivini dress I ended up choosing was the very first dress I tried on, but it was about 7 stores before I ended up at Bella Bianca. There were a few dresses I tried that had a similar style and cut to the Rivini dress I ultimately ended up choosing, but I kept coming back to the Rivini dress. My appointment went probably half an hour past closing time, but rather than shooing me out the door, almost all the workers sat around and provided compliments and feedback on the dresses I was trying on. They were so incredibly nice and helpful, not to mention knowledgable about the dresses. As we were leaving, my sister mentioned the Rivini dress to my sales associate and she told us that they were about to have a trunk show for Rivini in the coming months to introduce their line to the store. I was ECSTATIC and made an appointment during the trunk show and requested the dress I wanted. After trying the dress on for the second time, I was sure it was the one. The reason I docked them a little for value is because the dress cost $600 more than where I originally tried it on; however, w/the discount given since it was during the trunk show, it ended up being around the same as the original store. I was more than happy to give the commission to the girls at Bella Bianca because they were so great to work with. They definitely carry higher end dresses and the selection isn't huge, but the dresses they have are truly beautiful and great quality. If you have somewhat of a higher budget, I would definitely recommend checking out Bella Bianca.
Caitlin
Wedding: 10/29/11
3.0 out of 5.0
Quality of Service:
3.0/5.0
Responsiveness:
3.0/5.0
Professionalism:
3.0/5.0
Value for Cost:
3.0/5.0
Flexibility:
3.0/5.0
Not as friendly and personable as you would like.
 
 
Find Bella Bianca Bridal Couture reviews from newlyweds in Chicago that used Bella Bianca Bridal Couture for Dress & Attire services.